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Frequently Asked Questions

Here are some of the most common questions frequently asked by our customers and their answers. Please, take a look to these before contacting us.

Does GrandRiverJeans.com manufacturer Grand River branded goods?
No. GrandRiverJeans.com is an independant online-only retailer that is not affiliated or owned by the manufacturer of Grand River branded goods.
Are there any stores near me that sell Grand River branded goods?
Sorry, but we are not the manufacturer. Only the manufacturer would have a list of other retailers that carry their products.
I have a warranty related issue. How should I resolve it?
If you purchased your Grand River branded goods from GrandRiverJeans.com then simply Contact Us and we will walk you through the process.
I can't find a particular item in the store.
While we try to carry a wide range of products, we don't always carry everything available from a manufacturer. Contact Us if you're looking for something specific.
I live outside the Contiguous 48 United States. Can I still place an order?
For various reasons (high shipping costs, customs delays, fraudulent orders) we have chosen not to accept orders from outside the Contiguous 48 United States. Additionally, we will not ship orders outside of the Contiguous 48 United States.
Where are Grand River branded goods manufacturered?
Grand River branded goods are manufacturered in Madagascar.
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